January 2024: The Choice

Meet Emma and Lisa, two care home managers facing the same annual challenge: maintaining their facilities to the highest standards while managing limited resources and tight budgets.

Emma decides to invest in the BuildaaS Professional Package, purchasing 50 maintenance hours for the year. She’s intrigued by the promise of a streamlined, transparent approach to property maintenance. With a few clicks, she sets up her online portal, provides access to her team, and feels an immediate sense of relief.

Lisa, on the other hand, sticks to her traditional method of maintaining a spreadsheet of local contractors. She believes her network of individual tradespeople has served her well over the years.

Emma

February: The First Test

Midway through February, both care homes encounter similar issues. The heating system in Emma’s facility starts showing signs of inefficiency, while Lisa’s care home experiences the same problem.

Emma’s Experience:

With BuildaaS, Emma simply logs into the online portal and submits a maintenance request. Within an hour, she receives a confirmation. Later that day, a qualified HVAC technician arrives, diagnoses the issue, and begins repairs. The work is documented in real-time, and the hours are transparently deducted from her annual maintenance package.

Lisa’s Journey:

Lisa starts a marathon of phone calls. Her usual HVAC contractor is booked solid for the next week. She scrambles to find alternatives, calling every number in her contacts. Each contractor provides a different quote, with wildly varying prices and availability. After three days of stress and multiple conversations, she finally secures a technician – at a premium emergency call-out rate.

March: Unexpected Challenges

Emma’s Care Home:

A minor electrical issue in the staff room emerges. Emma logs the request through the BuildaaS portal. A certified electrician arrives within 24 hours, completes the repair, and provides a detailed report. The entire process is smooth, with clear communication and no hidden costs.

Lisa’s Care Home:

Lisa discovers an electrical problem and realizes her go-to electrician has retired. She spends weeks finding a new contractor, vetting their credentials, and negotiating rates. The repair takes longer, costs more, and comes with less certainty about the quality of work.

June: Compliance and Documentation

Emma discovers the beauty of BuildaaS’s centralized documentation. When it’s time for annual safety certifications, all her maintenance records are neatly organized in the online portal. She can easily demonstrate to regulators that her care home has been meticulously maintained.

Lisa struggles to compile her maintenance records. Scattered paperwork from different contractors, lost invoices, and inconsistent documentation create a stressful audit process.

December: A Year in Review

Emma reflects on her BuildaaS experience:

• 50 maintenance hours efficiently used
• No surprise costs
• Comprehensive documentation
• Minimal personal stress
• Consistently high-quality repairs
• Time saved for core care home management

Lisa’s traditional approach has been:

• Multiple contractor negotiations
• Inconsistent repair quality
• Higher overall maintenance costs
• Significant time spent coordinating repairs
• Stressful documentation compilation
• Unpredictable maintenance experiences

The Verdict

While both care homes survived the year, their maintenance journeys couldn’t have been more different. Emma’s investment in BuildaaS transformed property maintenance from a constant headache to a seamless, predictable service. Lisa continued to navigate the fragmented, stressful world of traditional maintenance management.

For care home managers like Emma and Lisa, the choice is clear: a modern, technology-driven approach that puts transparency, efficiency, and quality at the forefront.

Are you ready to revolutionize your property maintenance? BuildaaS might just be the solution you’ve been searching for.