For buy-to-let landlords, managing property maintenance can be a time-consuming and costly affair. Whether you’re relying on a property management company or handling everything yourself, you’re likely familiar with the challenges of finding reliable contractors, dealing with tenant complaints, and navigating unpredictable costs. Enter BuildaaS, a game-changing service that offers landlords a smarter, more efficient way to manage their properties.

Here’s why BuildaaS is poised to become the go-to solution for landlords, whether they manage their properties independently or through property management firms.

The BuildaaS Advantage for Landlords

BuildaaS offers a comprehensive, subscription-based property maintenance model designed to address the unique needs of landlords. With a focus on reliability, transparency, and flexibility, it eliminates many of the pain points landlords face daily.

1. Flexible Annual Packages to Suit Your Needs

BuildaaS offers tailored packages based on the number of pre-purchased maintenance hours:

• Basic Package: 10 hours per year – Ideal for small landlords with fewer maintenance demands.
• Professional Package: 50 hours per year – Perfect for managing a portfolio of 5-6 properties.
• Enterprise Package: 100 hours per year – Designed for larger property portfolios or landlords with high maintenance needs.

These hours can be used across any number of properties for a wide range of tasks, from emergency repairs to routine upkeep and compliance checks.

2. Simplified Tenant Interaction

Landlords who manage their properties independently often find tenant complaints and maintenance requests overwhelming. BuildaaS solves this by giving tenants direct access to a 24/7 help desk and online portal.

Here’s how it works:

• Tenants log issues directly via the BuildaaS system.
• Requests are categorized and prioritized (e.g., “urgent” for emergencies).
• A qualified tradesperson is dispatched promptly.
• The landlord receives a notification summarizing the completed work, including before-and-after photos.

This hands-off approach not only saves time but also ensures a professional response to tenant concerns, keeping residents satisfied and loyal.

3. For Landlords Using Property Management Companies

Traditional property management firms often charge 8-10% of rental income to handle tenant communications, yet repair costs are passed on to the landlord. BuildaaS offers a superior alternative by combining tenant support with maintenance labor costs in one transparent subscription.

With BuildaaS, you avoid:

• Unexpected repair bills from third-party contractors.
• The stress of juggling multiple providers for different types of repairs.
• Hidden fees and markups.

Instead, you pay one fixed rate for your subscription, with labor costs covered by your pre-purchased hours.

4. Transparent and Predictable Costs

Traditional maintenance methods often come with surprise invoices, call-out fees, and unpredictable contractor rates. BuildaaS removes these financial uncertainties with its straightforward pricing:

• Maintenance hours cost £50/hour, covering all labor for tasks like plumbing, electrical work, painting, and HVAC repairs.
• Landlords only pay extra for materials, making budgeting simple and stress-free.

Each job deducts hours from your plan in real time, and you can track usage via the online portal. For example:

• Fixing a broken boiler? 2 hours deducted.
• Repainting a room? 4 hours deducted.
• Gas safety checks for compliance? 1 hour deducted.

With this system, you’re always in control and aware of how your maintenance budget is being spent.

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5. Service Level Agreements (SLAs) for Peace of Mind

Emergencies happen, and quick response times are critical. BuildaaS guarantees a 4-hour SLA for emergency repairs, ensuring issues like broken boilers, electrical failures, or leaks are addressed promptly.

Non-emergency requests are scheduled efficiently within agreed timelines, minimizing disruption for both landlords and tenants.

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6. Comprehensive Maintenance Coverage

BuildaaS offers unparalleled flexibility in how maintenance hours are used. Whether it’s a leaky faucet, electrical troubleshooting, or ensuring compliance, landlords can allocate hours as needed across all their properties.

Tasks BuildaaS covers:

• Emergency repairs (e.g., boiler breakdowns, leaks).
• Routine maintenance (e.g., painting, appliance fixes).
• Compliance checks (e.g., gas safety certifications, electrical inspections).
• Preventive upkeep (e.g., HVAC servicing).

This flexibility ensures landlords get maximum value from their subscription without the hassle of coordinating multiple providers.

7. Digital Documentation and Compliance

BuildaaS maintains a detailed service history for every property, accessible via the landlord’s online portal. This includes:

• Before-and-after photos of all repairs.
• Compliance certificates (e.g., gas safety, electrical checks).
• Maintenance logs for long-term property records.

This centralized documentation simplifies compliance, ensures readiness for audits, and adds value when refinancing or selling a property.

All BuildaaS tradespeople are full-time employees held to the highest standards of workmanship. Whether it’s an electrician, plumber, or handyman, you can trust that every job will be completed efficiently and professionally.

Unlike traditional contractors, BuildaaS ensures:

• Uniform quality across all jobs.
• Familiarity with your properties, enabling proactive maintenance.
• Accountability and clear communication throughout the process.

Meet Sarah: A buy-to-let landlord managing six properties. She purchased the Professional Package (50 hours/year) for £2,500.

• In March, a tenant reported a broken boiler. Sarah’s tenant logged the issue directly through the BuildaaS portal. Within an hour, an HVAC technician was dispatched and resolved the problem (2 hours deducted).
• In June, Sarah scheduled compliance checks for all six properties, ensuring they passed gas and electrical inspections (6 hours deducted).
• By September, she had a few minor issues, like repainting a hallway and fixing a leaky faucet (5 hours deducted).

At the end of the year, Sarah had used 42 of her 50 hours and saved thousands compared to traditional maintenance methods. The best part? She never had to deal with tenants or scramble to find contractors.

BuildaaS is revolutionizing property maintenance for buy-to-let landlords by offering:

• Cost predictability: Fixed pricing with no hidden fees.
• Tenant support: A 24/7 help desk that reduces landlord involvement.
• Flexibility: Hours usable across multiple properties for any maintenance task.
• Compliance and transparency: A comprehensive service history for every property.
• Rapid response times: A 4-hour SLA for emergencies.

Whether you manage properties yourself or rely on a property management company, BuildaaS provides a smarter, more cost-effective solution to maintain your portfolio.

Ready to take the stress out of property maintenance? Choose BuildaaS today.